Privacy Policy

We take the protection of your personal data very seriously. This Privacy Policy explains how Flow Copy collect, use, and protect your data when you visit our website at flow-copy.com.

1. Data Controller

The data controller responsible for processing your personal data is:
Lorna McDowell
Wilhelm-Guddorf-Strasse 14
10365, Berlin
Germany
Email: lornamariemcdowell@gmail.com
Phone: 017634630880

2. Personal Data We Collect

We collect the following categories of personal data:

  • Contact Information: Name, email address, and any other information you provide through contact forms or newsletter sign-up.

  • Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, and pages visited (via cookies or similar technologies).

  • Payment Information (if applicable): Billing information when you make a purchase.

3. Purpose and Legal Basis of Data Processing

We process your data for the following purposes:

PurposeLegal BasisTo provide and improve our servicesPerformance of a contract (Art. 6(1)(b) GDPR)To send newsletters and marketingConsent (Art. 6(1)(a) GDPR)To analyze website usageLegitimate interest in improving website performance (Art. 6(1)(f) GDPR)To comply with legal obligationsCompliance with legal obligations (Art. 6(1)(c) GDPR)

4. Newsletter

If you sign up for our newsletter, we will collect and process your email address to send you periodic updates.

  • Double Opt-In: To ensure valid consent, we use a double opt-in process.

  • Unsubscribe: You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyse website traffic. Cookies may be classified as follows:

  • Essential Cookies: Necessary for the operation of our website.

  • Analytics Cookies: Used to gather information about how visitors interact with our site.

Cookie Consent

Upon your first visit, we will request your consent for non-essential cookies. You can manage or revoke consent through Cookie Preferences (found in the website footer).

6. Data Sharing

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Third-party providers for hosting, email, analytics, or payment processing.

  • Legal Authorities: If required by law or to protect our legal rights.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

  • Newsletter Data: Retained until you unsubscribe.

  • Payment Data: Retained for 10 years to meet tax and legal requirements.

8. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Rectify inaccurate or incomplete data.

  • Erasure: Request the deletion of your data ("Right to be Forgotten").

  • Restriction: Limit the processing of your data.

  • Data Portability: Receive your data in a structured, machine-readable format.

  • Objection: Object to processing based on legitimate interest or for direct marketing.

  • Withdrawal of Consent: Withdraw consent at any time (e.g., for newsletters).

To exercise your rights, please contact us at lornamariemcdowell@gmail.com.

9. Data Security

We implement technical and organisational measures to protect your personal data from unauthorised access, loss, or destruction. This includes encryption, firewalls, and regular security audits.

10. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through mechanisms such as EU Standard Contractual Clauses or equivalent safeguards.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children without parental consent.

12. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on this page, with the effective date noted below. Continued use of our website after updates constitutes acceptance of the revised policy.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
Lorna McDowell
Wilhelm-Guddorf-Strasse 14
lornamariemcdowell@gmail.com
017634630880

Effective Date: 19 November, 2024